Contact Us

We're Here to Help — Anytime, Anywhere.

At FITNESSERSX SPORTS, we’re committed to providing you with not only top-tier sports gear but also exceptional customer service. Whether you have a question about a product, need help tracking your order, or simply want to give feedback — our team is just a message away.

We understand that clear, timely communication builds trust. That’s why we’ve made it easy for you to get in touch with us through multiple channels.

📍 Company Details

📧 Email Support

For general inquiries, order issues, product information, or any other assistance, feel free to send us an email. Our dedicated support team typically responds within 24 business hours (Monday to Friday, excluding public holidays).

To help us assist you faster, please include the following in your message (if applicable):

  • Full Name

  • Order Number

  • Description of your issue or question

  • Relevant photos or screenshots (if needed)

🕒 Business Hours

We operate during the following times:

  • Monday – Friday: 9:00 AM – 6:00 PM (Central Standard Time, CST)

  • Saturday & Sunday: Closed

  • Responses during weekends or holidays may take slightly longer, but rest assured — we will reply as soon as possible on the next working day.

🌍 International Customers

No matter where you're located, we’re here for you. We serve customers across the globe and are familiar with international shipping concerns, customs issues, and currency questions. Feel free to reach out in English, and we’ll do our best to assist in a friendly, helpful, and professional manner.

💬 Feedback & Suggestions

We’re always looking to improve!
If you have any ideas, feature requests, or even a story to share about how FITNESSERSX SPORTS helped you in your fitness journey — we’d love to hear it. Your feedback helps us grow stronger as a brand and as a community.

Thank you for choosing FITNESSERSX SPORTS.
Your goals. Your gear. Your trusted partner.